DARPG releases the 50th Report on Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for States/UTs for September, 2026

The Department of Administrative Reforms and Public Grievances (DARPG) released its 50th monthly report on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for States and UTs for September 2026. The report highlights grievance receipt and disposal statistics, user registrations, integration with Common Service Centres (CSCs) and State portals, feedback data, and capacity building under the Sevottam Scheme. In September 2026, 99,134 public grievance cases were received and 1,15,168 cases were redressed across States and UTs, while total pendency stood at 2,37,128 cases. The report also notes the integration of West Bengal with CPGRAMS and details training courses conducted for grievance redressal officers.