DARPG releases the 53rd Monthly Report on Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for Central Ministries/ Departments performance for the month of September, 2026

The Department of Administrative Reforms and Public Grievances (DARPG) has released the 53rd Monthly Report on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for Central Ministries and Departments for September 2026. During the month, Central Ministries and Departments redressed 2,38,579 grievances, marking the 51st consecutive month where monthly disposal crossed one lakh cases. The report covers new user registrations, feedback collection from call centers and online portals, grievance status through Common Service Centres, the Secretary-level Review Meeting Module, and the Grievance Redressal Assessment and Index (GRAI) rankings categorizing top-performing ministries and departments.