Department of Posts Takes Special Campaign 6 to the Last Mile with Focus on Swachhata, Efficiency and Customer-Centric Services

The Department of Posts has launched the implementation phase of Special Campaign 6, running from October 2 to October 31, 2026, across its nationwide network. The initiative focuses on institutionalising Swachhata, efficient record management, pendency reduction, and environmentally responsible waste management, including the scientific management of e-waste. Building on outcomes from Special Campaign 5, the current campaign targets the resolution of 1,50,000 public grievances and 1,500 appeals, alongside cleanliness drives at 1,35,000 sites. The campaign covers all categories of post offices, including rural branch offices, and incorporates the 'Jan Sampark – Dak Chaupal' initiative to promote citizen engagement, digital India, and financial inclusion at the last mile.