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Ministry of Personnel, Public Grievances & Pensions

DARPG releases the 52nd Monthly Report on Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for Central Ministries/ Departments performance for the month of August, 2026

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Source-grounded summary

The Department of Administrative Reforms and Public Grievances (DARPG) has released the 52nd Monthly Report on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for Central Ministries and Departments covering August 2026. The report highlights that Central Ministries and Departments redressed 2,42,391 grievances during the month, with the Central Secretariat crossing 1 lakh monthly disposals for the 50th consecutive month. The average grievance disposal time for the year stands at 13 days. Additionally, the report outlines performance under the Grievance Redressal Assessment and Index (GRAI), details new user registrations across states, mentions grievance integration via Common Service Centres (CSCs), and reviews the Secretary-level Review Meeting Module.

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