CCPA Imposes ₹10 Lakh Penalty on Dial4Trade for Online Listing and Sale of Explosive Substance Without Mandatory Safeguards

The Central Consumer Protection Authority (CCPA) has imposed a penalty of ₹10 lakh on Dial4Trade Technologies Private Limited under the Consumer Protection Act, 2019, for facilitating the online listing and sale of Ammonium Nitrate without mandatory regulatory safeguards. The CCPA held that the listings lacked valid PESO licence details, buyer verification, transaction traceability, and legal cautions, thereby amounting to misleading advertisements and unfair trade practices. The Authority rejected the platform's claims of being a B2B intermediary and of qualifying for IT Act safe-harbour protection. This action is part of a broader CCPA sector-wide examination of e-commerce platforms listing hazardous and explosive substances.