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Ministry of Personnel, Public Grievances & Pensions

Department of Administrative Reforms and Public Grievances releases 51st Monthly Report on CPGRAMS for Central Ministries/ Departments performance for the month of July, 2026

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Source-grounded summary

The Department of Administrative Reforms and Public Grievances (DARPG) has released the 51st monthly report on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for Central Ministries and Departments for July 2026. During the month, Central Ministries and Departments redressed 2,16,827 public grievances, marking the 49th consecutive month that monthly disposal exceeded one lakh cases in the Central Secretariat. The report highlights data on new user registrations, grievance categories, appeals summary, and the Grievance Redressal Assessment and Index (GRAI) rankings, where departments such as the Department of Posts, Department of Telecommunications, and Department of Financial Services (Insurance Division) topped Group A.

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