Central Information Commission launches upgraded Second Appeals and Complaints Portal on 17 August 2026

The Central Information Commission (CIC) launched an upgraded Appeal and Complaint Management System (AppCoMS 2.0) on 17 August 2026, inaugurated by Chief Information Commissioner Raj Kumar Goyal. The new portal enhances the digital infrastructure for handling Second Appeals and Complaints under the Right to Information Act, 2005, offering user accounts linked to email and mobile numbers, functionalities such as case‑timeline viewing, document download, and the use of Digital Signature Certificates, and improved access for Central Public Information Officers. The upgrade is presented as part of the Government’s drive for transparent, citizen‑centric governance through technology.