CFCFRMS 2.0 PLATFORM

The Ministry of Home Affairs, under the Indian Cyber Crime Coordination Centre (I4C), launched the Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS) in 2021. By 30 June 2026, the platform recorded over 32.80 lakh complaints and helped save more than Rs 11,158 crore. A toll‑free helpline (1930) and a Money Restoration Module (operational from April 2026) facilitate rapid fund recovery, while a Grievance Redressal Module addresses account freezing and lien issues. The Ministry also issued an SOP for NCRP‑CFCFRMS to standardise complaint handling. Additionally, a Suspect Registry (launched 10 Sept 2024) has shared over 30.48 lakh suspect identifiers and blocked transactions worth Rs 25,698 crore. CERT‑In employs AI‑driven systems for threat detection and issues alerts. Financial assistance of Rs 132.93 crore under the ‘Cyber Crime Prevention against Women and Children’ scheme supports capacity‑building in 33 States/UTs, including cyber forensic‑training labs and personnel training. The National‑Digital Investigation Support Centre, established in New Delhi and Assam, assisted in 14,064 cyber‑crime cases by mid‑2026. Overall, 1,586 entities, including 40 foreign banks, have been onboarded onto CFCFRMS.